Lancasters IT Solutions Provider
*0871 464 0841 | 01524 889158

24/7 systemsmonitoring

All managed systems are monitored 24/7 internally and alert our engineers of any possible issues before they arise.

In most circumstances the problems are resolved remotely before they become an issue, backup solutions are monitored 24/7 with automatic fail over keeping you working whilst we deal with the problems.
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With fully trained engineers in Microsoft technologies and Cisco you can have a professional IT department at the fraction of the cost of hiring your own staff.

Never worry about holidays or sickness and have the peace of mind knowing you always have an engineer available whenever needed.
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You can access services such as your Hosted Exchange email, Cloud offsite back up sets and many other services via our control panel.

Also within our customer control panel you can view how many of your contracted support hours you have used & your server maintenence reports.
Control Panel
What do we do
We become your IT department or we can support your existing IT team at a fraction of the cost of employing additional staff. Click below to request assistance.
As a total solution provider we support all hardware from desktops, laptops to servers. We can also support a wider range of services including telecommunications and software development. Our range is diverse so contact our friendly team on *0871 464 0841. As a Fujitsu partner, HP supplier and Microsoft registered we can advise you on the best in hardware, we are also an Intel registered software development partner so producing cutting edge bespoke systems are all done in house.
We have been operating for over 17 years locally so we know our customers and our sector very well. Many of our customers have been long term clients of what was formally Black Box Business Solutions. Our customer base can range from a 2 person business right up to a large national company. Click below to find out more about some of our customers and what they have to say about the service that we offer.

about us

Black Bear IT Solutions is a part of Black Bear Network, a company with over 15 years trading history formerly known as Black Box IT Supplies Limited or Black Box Computers. We have been supplying the needs of businesses large and small across the North West of England for years. Being built on the secure foundations of Black Box Computers, the founder company, together with a decade of experience, we provide a service second to none. In 2013 we have changed our name to Black Bear IT Solutions and Black Bear Computers, but we are the same helpful company we have always been. We pride ourselves on being a complete solution to your needs, hardware, software, installations, support and servicing.
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